Privacy Policy

1. Who We Are

EarlyPass UK ("we", "us", "our") is a private limited company registered in England and Wales. Our registered office is at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are an independent booking assistance service and are NOT affiliated with the DVSA or any UK government authority.

Data Protection Officer: privacy@drivingbookearly.co.uk

2. What Personal Data We Collect

• Contact information: Full name, email address, phone number
• Driving licence information: Provisional licence number (where provided voluntarily)
• Payment information: Billing address (payment card details are processed by our payment processor and not stored by us)
• Communication records: Copies of emails, form submissions, and correspondence
• Website usage data: IP address, browser type, pages visited (collected via cookies)

3. How We Use Your Data

• Service delivery: To process your booking request and provide our assistance service
• Communication: To contact you about your booking and slot availability
• Payment processing: To process your service fee payment
• Legal compliance: To comply with our legal obligations under UK law
• Marketing: To send relevant information about our services (only with your consent)

4. Legal Basis for Processing

• Contract performance: Processing necessary to fulfil our service agreement
• Legitimate interests: Fraud prevention, service improvement
• Legal obligation: Compliance with UK law
• Consent: Marketing communications (you may withdraw at any time)

5. Who We Share Your Data With

We do not sell your personal data. We may share data with: payment processors, email service providers, analytics providers (anonymised), and legal authorities when required by law. All third-party processors are bound by data processing agreements.

6. Data Retention

• Customer records: 6 years from your last transaction
• Marketing preferences: Until you withdraw consent
• Website analytics: 26 months

7. Your Rights Under UK GDPR

You have the right to: access your data, rectification, erasure, restriction of processing, data portability, and to object to processing. To exercise these rights, email privacy@drivingbookearly.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use essential cookies (required for the site to function), analytics cookies (to understand usage), and marketing cookies (for relevant advertising). See our Cookie Policy for details.

9. Changes to This Policy

We may update this policy from time to time. We will notify existing customers of significant changes by email. The date at the top of this page indicates when the policy was last updated.

10. Contact Us

Email: privacy@drivingbookearly.co.uk
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Phone: 0800 123 4567